Experience and Expertise

PMI, LLC has been helping those in the eye care industry since 1989, focusing on the challenges relative to medical record keeping and accurate choices of procedure and diagnosis codes. PMI, LLC consultants have presented over four hundred seminars in all fifty states, for groups as small as ten and as large as 1,200. PMI, LLC has also…

  • Provided onsite consulting to over 150 eye care offices
  • Contracted with large insurers and small independent practice associations
  • Assisted manufacturers in marketing decisions relative to new products
  • Worked with public relations firms needing ‘inside’ expertise for developing their programs
  • Provided online and telephone consulting to doctors, staff and industry representatives
  • Written hundreds of articles regarding eye care topics
  • Created several valuable resources and tools to assist doctors and staff with challenges relative to medical records

Charles Brownlow, OD, FAAO

Founder and Managing Member, PMI, LLC

Charles Brownlow, OD, FAOO

Dr. Brownlow practiced general optometry for nearly twenty years before being hired as the executive vice president of the Wisconsin Optometric Association. In 1994, he assumed the management of the association's counseling service to assist doctors with challenges related to dealing with insurance companies, and therein lies a tail. Doctors and staff in other states soon recognized the importance of such counsel, and Dr. Brownlow soon was called to offices, board rooms, and lecture halls across the country.

Chuck is a frequent presenter at eye care meetings, large and small, and a regular contributor to state and national publications serving the eye care industry. He serves as a medical records consultant to the American Optometric Association and is an advisory board member for Primary Care Optometry News.

Dr. Brownlow has been an active volunteer in eye care organizations throughout his career and has also kept busy with his church and service organizations in his home community in Wisconsin. Chuck has been married to Sheryl since 1970 and is very proud of his two adult children, Rebecca and Andrew.

Joyce Josie, LPN

Consultant and Administrative Assistant

Joyce Josie, LPN

Ms. Josie joined PMI, LLC in the late 1990s, bringing with her broad experience in health care. She has become an invaluable expert on interpreting and understanding eye care medical records, dealing with insurance representatives, helping doctors and staff understand the rules and regulations associated with providing health care in the new millennium.

Joyce is integrally involved in PMI, LLC's ongoing services, such as: Medical Records Review, Fee Analysis, Coordination of PMI, LLC Seminars, Development of Online Education, and Coordination of Services for PMI, LLC clients.