Experience and Expertise
PMI has been helping those in the eye care industry since 1989, focusing on the challenges relative to medical record keeping and accurate choices of procedure and diagnosis codes. PMI consultants have presented over four hundred seminars in all fifty states, for groups as small as ten and as large as 1,200. PMI has also…
- Provided onsite consulting to over 150 eye care offices
- Contracted with large insurers and small independent practice associations
- Assisted manufacturers in marketing decisions relative to new products
- Worked with public relations firms needing ‘inside’ expertise for developing their programs
- Provided online and telephone consulting to doctors, staff and industry representatives
- Written hundreds of articles regarding eye care topics
- Created several valuable resources and tools to assist doctors and staff with challenges relative to medical records
"Dr. Brownlow and PMI, LLC helped us to understand medical record keeping better, which enhanced patient care and even helped us to use our EMR more efficiently."
"I can't tell you how valuable PMI services are...It really cuts down on a lot of time we'd spend trying to get information on our own. THANK YOU!!" "
Tracy, Office Manager, Montana Eyecare, Helena
Charles Brownlow, OD, FAAO
Founder and Managing Member, PMI, LLC
Dr. Brownlow practiced general optometry for nearly twenty years before being hired as the executive vice president of the Wisconsin Optometric Association. In 1994, he assumed the management of the association's counseling service to assist doctors with challenges related to dealing with insurance companies, and therein lies a tail. Doctors and staff in other states soon recognized the importance of such counsel, and Dr. Brownlow soon was called to offices, board rooms, and lecture halls across the country.
Chuck is a frequent presenter at eye care meetings, large and small, and a regular contributor to state and national publications serving the eye care industry. He serves as a medical records consultant to the American Optometric Association and is an advisory board member for Primary Care Optometry News.
Dr. Brownlow has been an active volunteer in eye care organizations throughout his career and has also kept busy with his church and service organizations in his home community in Wisconsin. Chuck has been married to Sheryl since 1970 and is very proud of his two adult children, Rebecca and Andrew.
Ryan P. Ames, O.D.
Medical Records Consultant
Dr. Ames is the managing owner of Northshore Eye Care, a three doctor, two location practice in Oshkosh & Omro, Wisconsin. He sees patients on a daily basis for everything from general medical eye exams and contact lenses to glaucoma and AMD. As the managing owner, he has been directly involved in the coding and billing challenges facing an optometric practice. He also manages a medical technology co-op where private practices share a GDx among the group. He has lectured on billing & coding and is involved in answering questions for PMI clients and AOA members.
He is the chair for the New Members Committee of the Wisconsin Optometric Association and also serves on the board of directors for the association. Dr. Ames has also served as the president of his local WOA society.
When he is not seeing patients or consulting, he spend time with his wife Barb and young kids, Caden and Lilli.
Joyce Josie, LPN
Consultant and Administrative Assistant
Ms. Josie joined PMI in the late 1990s, bringing with her broad experience in health care. She has become an invaluable expert on interpreting and understanding eye care medical records, dealing with insurance representatives, helping doctors and staff understand the rules and regulations associated with providing health care in the new millennium.
Joyce is integrally involved in PMI's ongoing services, such as: Medical Records Review, Fee Analysis, Coordination of PMI Seminars, Development of Online Education, and Coordination of Services for PMI clients.